Brindleford Technologies Ltd Privacy Policy

Privacy Policy

Last updated: 15 March 2026

1. Introduction

Brindleford Technologies Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services.

1. Data Controller

The data controller is Brindleford Technologies Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Company No. 16871436. Email: doug@brindleford.co.uk.

1. Data We Collect

We collect the following personal data:

• Name and contact details (email address, phone number, postal address)
• Company name and registration details (where applicable)
• Payment and billing information
• Domain registration details (as required by domain registries)
• Account login credentials
• Service usage and support ticket history
• IP addresses and browser information when you access our portal

1. How We Use Your Data

We use your data to:

• Provide and manage the services you have ordered
• Process payments and manage your account
• Communicate with you about your services, invoices, and support requests
• Comply with legal obligations, including domain registry requirements
• Submit domain registration and transfer requests to registries on your behalf

1. Legal Basis for Processing

We process your data on the following bases:

• Contract: to fulfil our contractual obligations to you
• Legal obligation: to comply with registry requirements and applicable laws
• Legitimate interest: to operate and improve our services

1. Data Sharing

We share your data with:

• Domain registries (e.g. Nominet, ICANN-accredited registries) as required for domain registration
• Our domain registrar partner (OpenProvider) to process domain orders
• Payment processors to handle transactions
• Hosting infrastructure providers as necessary to deliver services

We do not sell your personal data to third parties.

1. International Transfers

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection legislation.

1. Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterwards to comply with legal, accounting, and regulatory requirements. Domain registration data is retained as required by the relevant registry.

1. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate data
• Request deletion of your data (subject to legal and contractual obligations)
• Restrict or object to processing
• Data portability
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at doug@brindleford.co.uk.

1. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

1. Cookies

Our portal uses essential cookies to manage your session and login. We do not use tracking or advertising cookies.

1. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

1. Contact

If you have any questions or concerns about this Privacy Policy, contact us at:

Brindleford Technologies Ltd 71-75 Shelton Street Covent Garden, London WC2H 9JQ

Company No. 16871436 | VAT No. GB507891369 Email: doug@brindleford.co.uk